Kickstart Your Career with Legato

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

• Responsible for leading the development and implementation of product strategies for an enterprise-wide product line
• Develops, implements and maintains a competitive product platform by conducting market research, stakeholder and customer interviews to identify new products and features
• Develops product value propositions and ROI
• Develops short and long term strategic product roadmap in support of market, sales, and profitability objectives
• Partners and communicates with the product and technical teams to achieve superior execution of product strategy
• Drives execution in product delivery
• Identifies system needs to support short and long term product strategy
• Monitors and drives individual product performance
• Leads product requirements sessions, tech reviews, code reviews, partners with architects on architecture discussions and provides input and steers the team
• Provides product leadership in the implementation of change in the US healthcare market which can span market, legislative, policy, and network/provider changes across enterprise platforms

QUALIFICATION & EXPERIENCE

• Relevant undergraduate or postgraduate degree
• Product Management qualification preferred
• 5+ years of equivalent business domain knowledge in Health Care, Pharmacy, or Insurance industry or comparable desirable
• Agile SAFe experience preferred
• Knowledge of data products desirable
• Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research, or Risk Management.
• Ability to build relationships, influence, and inspire trust with colleagues and stakeholders
• Experience with presenting product vision and progress t to a wide range of executive audience is required.
• Must demonstrate the ability to influence the audience through effective communication skills.

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

• Responsible for defining and managing the scope of business requirements, including defining and non-functional requirements for AI products
• Analyzes business needs through joint refinement sessions, meetings and presentations
• Prepares and maintains documentation including technical requirements
• Acts as a liaison between the stakeholders across the business and technical teams including data science
• Leads cross-functional teams to analyze and understand opportunities for technology change
• Understands technical solution design and can communicate solution details to both business and technical peers
• Identifies process boundaries and develops opportunities to automate processes and functions
• Builds partnerships with stakeholders to provide technical guidance on future system opportunities and enhancements
• Develops requirements artifacts, system process flows, and associated diagrams and ensure high-level designs including architecture requirements are accurately documented and map to approved requirements
• Conducts activity-based analysis of the system processes and provides recommendations based on the findings
• Assist in developing training documentation and proactive identification of additional documentation needs

QUALIFICATION & EXPERIENCE

• BA/BS degree in business or technical related field, or business equivalent
• 5+ years’ experience gained as a Busines Analyst or Product Owner, capturing requirements and developing and visualizing insights based on data
• Stakeholder management with respect to scoping and requirements management
• Understand data structures and can query and compare data to validate against technical solutions and business rules
• Experience in Agile methodologies using the Scrum framework

Experience in creating user stories in particular for data products

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Primary duties may include but are not limited to:

• Writing correct and clean code with limited guidance while ensuring following best practices
• Partnering with internal and/or external stakeholders to better understand business requirements
• Analyzing and classifying semi-complex change requests and identifying and documenting possible system code enhancements
• Participating in developing application scope and objectives and preparing functional and/or technical specifications
• Partnering with designers and other web team members to better understand and apply the right marketing-focused content
• Coding and maintaining semi-complex components of information systems
• Developing and performing system testing and fixing defects identified during testing and re-executing unit tests to validate results
• Understanding testing best practices
• Participating in integrating activities with other IT departments for successful implementation and support of project efforts
• Developing a general understanding of how the work fits into the larger project and identifying problems or issues in requirements
• Providing on-call support and monitoring the system for semi-complex issues as needed
• Facilitating small group design sessions or code reviews and participating in vendor evaluation

QUALIFICATION & EXPERIENCE:

• Requires BA/BS degree or technical institute training and two or more years of experience on one platform, or any combination of education and experience, which would provide an equivalent background.
• Multi database, multi-language or multi-business application is preferred. Candidates should have experience working across the following technologies: Full Stack, Node.js/Java microservice, Drools, Swagger, PostgresSQL/ MySQL database, Kafka messaging, AWS cloud hosting, Containerization (AWS EKS)
• Soft Skills: Good communication

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Responsible for delivery of the end-to-end application, system development and maintenance on complex multi-technology platforms within assigned client groups, business units, or corporate departments and utilizing various customer technology platforms.

Primary duties may include, but are not limited to:

• Maintaining active relationships with customers to determine business requirements and leading requirements gathering meetings
• Owning the change request process and may coordinate with other teams as necessary
• Providing technical advice and weighing in on technical decisions that impact cross-functional teams
• Researching and may propose new technologies. Developing and own a list of final enhancements
• Developing and defining application scope and objectives and preparing technical and/or functional specifications from which programs will be written
• Writing correct and clean code with limited guidance while ensuring following best practices
• Performing technical design reviews and code reviews
• May own technical testing to ensure that unit test is completed and meets the test plan requirements, system testing is completed, and the system is implemented according to plan
• Assessing the current status and supporting data information planning. Coordinating on-call support and ensuring effective monitoring of the system.
• Maintaining technical development environment. Mentoring others and may lead multiple or small to medium-sized projects
• Will begin to set direction at the project/service level and influences decision-making. Provides technical guidance, and mentoring

QUALIFICATION & EXPERIENCE:

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Responsible for full delivery of end-to-end system development and maintenance on medium Enterprise-wide technology platforms

Primary duties may include but are not limited to:

• Maintaining active relationships with customers to determine business requirements and leading requirements gathering meetings
• Leading requirements gathering meetings and reviewing designs with the business
• Leading efforts with the Web and marketing team to increase the presence of web products
• May implement improvements in stability, performance, and scalability across major business-critical systems
• May implement processes to reduce barriers and roadblocks in projects, services, and processes in order to operate more efficiently
• Owning the change request process and coordinating with other teams as necessary
• Developing and owning a list of final enhancements
• Developing and defining application scope and objectives and supervising the preparation of technical and/or functional specifications from which programs will be written
• Performing technical design reviews and code reviews
• Ensuring unit test is completed and meets the test plan requirements, system testing is completed, and the system is implemented according to the plan
• Responsible for delivery of application technology solutions and data information planning effort. Coordinating and managing on-call support and owning the system monitoring process.
• Owning the technical development environment and working on the Enterprise team. Leading multiple or large projects and facilitating large group JAD sessions for requirements, modeling in several disciplines.
• Leading vendor evaluation and analysis

QUALIFICATION & EXPERIENCE:

• Requires a BA/BS degree in a related field or technical institute training and seven or more years of related experience; multi-platform experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background.
• Incumbent should also have the ability to mentor others and provide troubleshooting support.
• Technical Skills: Design patterns, Full Stack/ Microservice Node JS / Java (OpenJDK 11+) / Python, AWS, Docker, SQL / NoSQL (MongoDB), React/Angular, Jasmine / Karma

LEADERSHIP SKILLS:

• Able to manage a team of engineers providing them technical guidance, as needed.
• Ability to participate in requirements sessions, tech reviews, code reviews, architecture discussions and provide inputs and steer the team
• Experience working with cross-functional project teams and managing communications including in-person or virtual meetings is required.
• Experience with presenting project output to a wide range of audience is required. Must demonstrate the ability to influence the audience through effective communication skills.

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

• Identifies and creates test assets and performs application testing

Primary duties may include but are not limited to:

• Creating and executing the appropriate test assets (plans, cases, scripts, metrics) to assure the developed application conforms to requirements and design
• Executing testing across multiple testing phases, including SIT, UAT, and Regression
• Participating in Peer Reviews to ensure the completeness of all Test Assets created
• Understanding and following all applicable SDLC and testing processes
• Identifying, reporting, and reviewing defects in assessing application quality
• May participate in the transition of software and systems into production
• Collecting test data for test execution

QUALIFICATION & EXPERIENCE:

• Requires a Bachelor's degree in a related field; a minimum of two years of testing and application quality experience; Or any combination of education and experience, which would provide an equivalent background.
• Demonstrated ability to perform test execution. Candidates should have experience working across the following testing areas: Functional, component testing, SQL query, API testing, End to End Integration testing
• Soft Skills: Good communication

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Primary duties may include but are not limited to:

• Leading and coordinating testing for small to medium initiatives
• Identifying, creating, and executing the appropriate test assets (plans, cases, scripts, metrics) to assure the developed application conforms to requirements and design
• Coordinating/executing testing across multiple testing phases, including SIT, UAT, and Regression
• Defining appropriate testing methods to employ to assure developed application conforms to requirements and design
• Leading Peer Review to ensure the completeness of all test assets created
• Ensuring all applicable SDLC and testing processes are followed
• Executing linkage from test plan to test scenarios and test cases
• Assisting in the creation of or creating and communicating all testing deliverable(s) (MTP, TES, etc. Identifying when test automation is appropriate
• Coordinating, identifying, and executing test cases. Identifying, reporting, and reviewing defects in assessing application quality
• Leading defect triage for smaller or medium initiatives
• Collect testing metrics, report status as defined in the test plan with supporting data.
• Providing consultation/mentoring to staff members and application support groups regarding quality and testing
• May participate in the transition of software and systems into production
• Identifying and collecting test data for test execution. Accountable for Test Data Management, collection of requirements, evaluation of available data in repositories, ID gaps, and owns test data provisioning tasks.

QUALIFICATION & EXPERIENCE:

• Requires Bachelor's degree in Computer Science or Information Systems; minimum of five years or any combination of education and experience, which would provide an equivalent background
• Demonstrated ability to perform and manage test execution activities.
• Quality Certification, such as CSTE, CSQA, CMST, CSQE preferred. Candidates should have experience working across the following testing areas: Functional, component testing, SQL query, API testing, End to End Integration testing
• Soft Skills: Good communication, Leadership

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Responsible for delivery of the end-to-end application, system development and maintenance on complex multi-technology platforms within assigned client groups, business units or corporate departments and utilizing various customer technology platforms.

Primary duties may include, but are not limited to:

• Maintaining active relationships with customers to determine business requirements and leads requirements gathering meetings
• Owning the change request process and may coordinate with other teams as necessary
• Providing technical advice and weighing in on technical decisions that impact cross-functional teams
• Researching and may propose new technologies. Developing and owning a list of final enhancements
• Developing and defining application scope and objectives and preparing technical and/or functional specifications from which programs will be written
• Writing correct and clean code with limited guidance while ensuring following best practices
• Performing technical design reviews and code reviews
• May own technical testing to ensure a unit test is completed and meets the test plan requirements, system testing is completed, and the system is implemented according to the plan
• Assessing the current status and supporting data information planning. Coordinate on-call support and ensure effective monitoring of the system
• Maintaining technical development environment. Mentoring others and may lead multiple or small to medium-sized projects
• Will begin to set direction at the project/service level and influences decision-making. Providing technical guidance, and mentoring.

QUALIFICATION & EXPERIENCE:

• Requires BA/BS degree in a related field or technical institute training and five or more years of related experience; multi-platform experience
• Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background. The incumbent should also have the ability to mentor others, lead multiple small projects and provide troubleshooting support.
• Multi-dimensional technology expertise required
• Multi database and/or multi-language preferred. Candidates should have experience working across the following technologies:Full Stack, Node.js/Java microservice, Drools, Swagger, PostgresSQL/ MySQL database, Kafka messaging, AWS cloud hosting, Containerization (AWS EKS)
• Soft Skills: Good communication

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Responsible for the administrative, coaching, and leadership roles that make Scrum development/delivery possible.

Primary duties may include, but are not limited to:

• Planning, coordinating, monitoring, and supporting the implementation of multiple small to medium systems and/or products
• Acting as a buffer between the team and process overhead, so each team member can focus on the timely delivery of software
• Shielding the team from interruptions and removing obstacles that may impact the product delivery
• Guiding the teams’ operations by facilitating ceremonies (e.g. daily standup, sprint planning) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team
• Facilitating internal and external communications (e.g. task coordination, progress tracking/reporting, dependency management)
• Ensuring the team is well-informed on internal and external initiatives and activities • Collaborating and keeping external stakeholders, and other interested parties well-informed on team progress and activities
• Ensuring smooth delivery of the team, tracking and removing any obstacles and barriers that may prevent progress

QUALIFICATION & EXPERIENCE:

Requires BS/BA in Computer Science, Engineering, or related discipline with IT focus degree; minimum of three years’ experience implementing SAFE Agile methodologies; or any combination of education and experience, which would provide an equivalent background.

• Preferred CSM, CSPO, SSM, SASM or an equivalent
• Preferred experience within small-sized Agile implementations (e.g. 1-5 teams)

LEADERSHIP SKILLS:

• Able to manage and balance leadership expectations and team strengths and opportunities
• Ability to facilitate product requirements sessions, tech reviews, code reviews, architecture discussions
• Experience working with cross-functional project teams and managing communications including in-person or virtual meetings is required
• Experience with building teams into high-performance patterns
• Must demonstrate the ability to influence the audience through effective communication skills

DOMAIN AND INDUSTRY KNOWLEDGE:

• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

QUALIFICATION & EXPERIENCE

Education and Experience:

• Bachelor of Science in Computer Science, Engineering, or MIS, or equivalent experience - preferred
• Software Engineer: 3+ years of hands-on experience developing AI-enabled applications (experience in equivalent web or distributed applications will be considered)

Must-Have Technical Skills

• Big Data technologies/ Big Data Technologies - Hadoop, Spark
• Strong in Spark, Python, SQL, Shell scripting
• Public Cloud experience
• Experience in working with public cloud platforms - GCP/AWS
• DevOps/MLOps experience
• RDBMS, Data Warehousing experience
• CI (Continuous Integration)/CD (Continuous Development) /CT (Continuous Training)/CM (Continuous Monitoring)

Certifications

• AWS certifications - preferred

Other qualifications

• Familiarity with Jira is a plus

DOMAIN AND INDUSTRY KNOWLEDGE:

• The ideal candidate will have extensive experience with the creation and delivery of advanced analytics solutions for healthcare payers or insurance companies, including anomaly detection, provider optimization, studies of sources of fraud, waste, and abuse, and analysis of clinical and economic outcomes of treatment and wellness programs involving medical, or pharmacy claims data, electronic medical record data, or other health data
• Experience with healthcare providers is a plus

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

Primary responsibilities of this position with moderate to advanced complexity and potential enterprise-wide scale may include, but are not limited to:

• Being the Compliance lead and subject matter expert for Legato in Ireland, and owning the Legato Ireland Compliance Program
• Managing or overseeing projects, initiatives, regulatory audits or exams, internal audits, accreditations, on-site reviews, risk assessments; and assisting in audit readiness
• Leading compliance monitoring to identify process gaps, validating compliance levels, mapping processes, creating corrective action plans, and preparing reports or presentations for leadership
• Implementing and ensuring adherence to Corporate Ethics, Privacy, and Compliance standards, which may include drafting, and adopting policies and procedures to support the business
• Maintaining knowledge of laws, regulations, company strategies to assess impact, and consulting with clients as a subject matter expert
• Conducting investigations, reviewing documents, and enforcing corrective actions
• Supervising adherence to the General Data Protection Regulation (GDPR) within Ireland and helping ensure adherence to Health Insurance Portability and Accountability Act (HIPAA) policies
• Interfacing with external regulators, internal stakeholders, leadership, and colleagues
• Assisting in training new hires and monitoring routine compliance training taken annually by the Legato team
• Scheduling, administrating, and facilitating local Compliance Committee meetings, which include the review of business stakeholder presentations, risk and issue management, and accountability for action items to remediate risks or issues

QUALIFICATION & EXPERIENCE

• Requires minimum bachelor’s degree or local equivalent
• At least three (3) years of health care, regulatory, ethics, or technology compliance experience in a corporate setting
• General Data Protection Regulation (GDPR) compliance certification
• Working knowledge of the seven components of a compliance program and how to achieve said components
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to work across multiple teams and with numerous stakeholders, including leadership

Preferred:

• Experience in compliance, operational risk management (includes quality assurance, audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk)
• Familiarity with the UK Bribery Act, Criminal Justice Act (Corruption), and/or the US Foreign Corrupt Practices Act (FCPA)
• Familiarity with the Health Insurance Portability and Accountability Act (HIPAA)
• Masters or Juris Doctorate (JD) professional designation
• Strong leadership/managerial skills

About Legato Health Technologies

Legato Health Technologies helps health insurers transform member and provider experiences through operational excellence, innovation, and digital transformation. With over 25,000 associates worldwide and growing quickly, Legato provides end-to-end clinical and administrative services, data and analytics, technology services, and a Business Process as a Service (BPaaS) offering. Legato has the scale to effectively implement best-in-class processes, global operating models, and drive transformations that help US Health Insurers reduce costs and improve service delivery.

JOB RESPONSIBILITIES

• Responsible for full model lifecycle from inception, development, and implementation to deployment and support
• Delivers innovation solutions that may leverage Machine Learning in an iterative approach that continuously adds value
• Operates in a lean and agile way in a cross-functional environment
• Provides technical advice and weighs in on decisions that impact the direction
• Be a Data Science role model and mentor within the organization

The ideal candidate must have:

• Bachelor’s degree in Computer Science, Engineering, Machine Learning, Statistics, Mathematics, Econometrics, Physics, or related Quantitative disciplines. Master or Ph.D. candidates preferred.
• Industry Experience (3-5) years. Start-Up experience is preferred.
• Experience in Hive, Impala, or Apache Spark is preferred.
• High proficiency and familiarity in Python, SQL, Machine Learning, and Predictive methods
• Ability to tell stories with data, particularly with innovative visualization methods.
• Experience working with Cloud Based Systems such as AWS, Azure or GCP
• Past Health Insurance industry experience is a major plus
• Stakeholder Management across functional domains